A report from Black & Veatch said that the way the electric utility industry operates is beginning to shift thanks to factors such as renewable energy growth, water supply issues and changing beliefs in the future of coal-fired generation in the U.S. The report, “Strategic Directions in the U.S. Electric Utility Industry Report,” is based on an industry survey and analysis. More than two-thirds of respondents said that renewable energy could provide benefits in the form of customer and regulatory relations, investment incentives and future revenue generation. More than 40 percent of utility leaders have begun to modify their service models to account for distributed generation resources, such as rooftop solar projects. Additionally, solar is the top-ranked traditional renewable technology for the second year in a row, the survey said, and was the top-ranked renewable technology in all geographic regions of the U.S.